Effective Date: February 2025
Welcome to Step Ahead! By accessing or using our website, purchasing our products, or interacting with our services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our website or making any purchase.
1. Acceptance of Terms
By using the Step Ahead website (the “Site”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must refrain from using our Site.
2. Eligibility
To use the Site and make purchases, you must be at least 18 years old and capable of forming legally binding contracts under applicable law.
3. Product Information and Availability
We strive to provide accurate and up-to-date product descriptions, pricing, and availability information. However, we do not guarantee that product descriptions or other content on our Site are free from errors. Step Ahead reserves the right to modify or discontinue products without notice.
4. Ordering and Payment
All orders placed through the Site are subject to acceptance by Step Ahead. We accept payments through various methods, including credit/debit cards, digital wallets, and other payment gateways. By placing an order, you authorize us to charge the chosen payment method for the total amount of the purchase.
5. Shipping and Delivery
We offer shipping to various locations within India. Shipping charges are calculated at checkout based on your delivery address. We aim to ship orders within 4-5 business days, but shipping times may vary based on your location.
6. Returns and Exchanges
Step Ahead wants you to be satisfied with your purchase. If you’re not happy with your order, you may return it within [X] days of receipt, provided the product is unused, in its original condition, and in its original packaging. For more details, please visit our Returns & Exchanges page.
7. User Accounts
To make purchases or use certain features on our Site, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during the account creation process and maintain the confidentiality of your login credentials.
8. Prohibited Activities
You agree not to use the Site for any unlawful or prohibited activities, including but not limited to:
- Engaging in fraudulent transactions
- Attempting to access unauthorized areas of the Site
- Using the Site to distribute viruses, malware, or other harmful content
9. Intellectual Property
All content on the Site, including but not limited to logos, images, product descriptions, and text, is the property of Step Ahead or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the Site without express written permission.
10. Limitation of Liability
Step Ahead is not responsible for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from your use of the Site or the products purchased through it. In jurisdictions where such limitations are not allowed, Step Ahead’s liability shall be limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify and hold Step Ahead, its affiliates, officers, employees, and agents harmless from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.
12. Modifications to Terms
Step Ahead reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting the revised Terms on the Site. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [India], without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Indian Law.
14. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:Step Ahead
Email: nilayshah140199@gmail.com
Phone: 91155 12977
Address: Unit No A103 & 105, First Floor, MIDC, Phase-I, Opp. State Bank of India, Dombivli East – 421203